Electrical Troubleshooting in Northwest Georgia

When circuits act up or outlets stop working, Matthews Lighting and Electric pinpoints the problem fast and restores safe, reliable power to your Rome, GA home.

Licensed, insured, and review-backed

11+

Cities Served Across NW Georgia

100%

Code-Compliant Electrical Work

8

Core Electrical Services Offered

About Us

Rome's Go-To Electrical Troubleshooting Team

Matthews Lighting and Electric, LLC serves homeowners across Rome, GA and the Floyd County area. Our licensed electricians use a methodical approach to identify and resolve electrical problems accurately — from tripped breakers and flickering lights to wiring faults — delivering code-compliant results you can count on.

Years Badge
Crew
Install
Service benefits

What Our Troubleshooting Service Covers

We handle a wide range of electrical issues for residential properties throughout the Rome area.

What Our Troubleshooting Service Covers
01

Diagnosing repeatedly tripped breakers and overloaded circuits

02

Identifying causes of flickering or dimming lights

03

Locating faulty wiring connections and damaged conductors

04

Tracing dead outlets and non-functioning switches

05

Evaluating electrical panels for faults or aging components

06

Inspecting GFCI and AFCI protection failures

07

Assessing unusual odors or signs of electrical burning

Testimonials

Electrical Troubleshooting Reviews

Recent customer feedback about electrical troubleshooting services.

4.9 • 279 reviews
Google ReviewsLeave us a review

Hayden did a fantastic job troubleshooting my electrical concern and repairing. Also gave great advice of how to get my electrical service improved. Chris in the office was wonderful getting me scheduled quickly. I…

Owner reply

Thank you so much for the kind words! We appreciate your business and trust in us!

Debbie Hedgis profile

Debbie Hedgis

2024-07-05

Jack the technician listened to my electrical issues. He reviewed my circuits and switches, he made a recommendation to fix the issues, he also found a breaker switch that had a burn mark, then he gave his quote. I…

Owner reply

Gary, thank you for the 5-star review and for sharing your experience! Jack is a fantastic part of our team, and he…

Gary Boyette profile

Gary Boyette

2026-09-18

*HIGHLY RECOMMEND* These are the folks going forward for all of our electrical needs. Our need was hot tub installation prep w/wires & electric [including, but not limited to, (layman's terms here): multiple…

Owner reply

Leah, thank you so much for this incredibly detailed and kind review! We are absolutely thrilled that our entire team…

Leah B profile

Leah B

2026-09-03

Jack and Turner were fantastic! Highly recommend Matthew’s for all your electrical needs!

Owner reply

Joeleane, thank you so much for taking a moment to leave this wonderful 5-star review! Jack and Turner are going to be…

Joeleane Vo profile

Joeleane Vo

2026-09-02

Top rated! They did our total electric work during our build and took care of a small issue 3.5 years later. It was nothing they done wrong they just backed their product. I highly recommend them for any electrical…

Owner reply

Thank you, Michael! It's always a pleasure to reconnect with folks we've worked with in the past. We are grateful that…

Michael Nicholson profile

Michael Nicholson

2026-08-27

I was so happy with my experience with Matthews Lighting and Electric. First of all, they did not ghost me! Secondly, they set up an appointment to assess my issue. The technician was very professional and thoroughly…

Owner reply

Susan! We are so glad our technician was able to get to the bottom of the issue for you, even if it turned out to be a…

L. Susan Stroup profile

L. Susan Stroup

2026-08-23

How We Work

Our Electrical Troubleshooting Process

We follow a structured diagnostic process to find the root cause of your electrical issue — not just a temporary fix.

01Step 1

Initial Assessment

We speak with you about the symptoms you've noticed, review the affected areas, and gather the context needed to plan an accurate diagnosis.

02Step 2

Systematic Diagnosis

Our electricians use professional testing equipment to trace the fault through your wiring, panel, and connected devices, isolating the exact source of the problem.

03Step 3

Clear Explanation

Before any repair work begins, we walk you through what we found and what it will take to resolve it — no surprises, no jargon.

04Step 4

Repair and Verification

We complete the necessary repairs to code, then retest the affected circuits and components to confirm everything is functioning safely and correctly.

Frequently asked

Electrical Troubleshooting Questions Answered

Find clear answers about service options, scheduling, preparation, and what to expect before you request an estimate.

Q1

How do I know if I need electrical troubleshooting?

Common signs include breakers that trip repeatedly, outlets that stop working, lights that flicker without explanation, or any burning smell near electrical components. If something seems off with your electrical system, it's worth having a licensed electrician take a look.

Q2

Is a tripping breaker always a serious problem?

Not always, but it should not be ignored. Repeated tripping can point to an overloaded circuit, a wiring fault, or a failing breaker. Our team can determine the cause and let you know whether a simple fix or a more involved repair is needed.

Q3

Can you troubleshoot homes?

Yes. Matthews Lighting and Electric handles electrical troubleshooting for residential properties throughout Rome, GA, Calhoun, Lindale, Cartersville, and surrounding communities.

Q4

What if the problem is inside my electrical panel?

Panel-related issues are something our electricians handle regularly. If troubleshooting reveals a fault within the panel itself, we will explain your options, which may include repair or a panel upgrade depending on the condition and age of your equipment.

Q5

How long does an electrical troubleshooting visit typically take?

It depends on the complexity of the issue. Some problems are identified and resolved in a single visit, while others involving hidden wiring or multiple symptoms may require more time. We aim to be efficient without cutting corners on accuracy.

Q6

Do you handle troubleshooting after a power surge or storm?

Yes. Power surges and storm-related electrical events can damage wiring, outlets, and equipment. We assess the scope of the damage and address any safety concerns before restoring full functionality to your electrical system.

Q7

Should I try to fix the electrical issue myself first?

Electrical faults can be hazardous if handled without proper training and tools. Attempting DIY repairs on live circuits risks shock, fire, or code violations. We recommend contacting a licensed electrician to evaluate the problem safely.

Q8

Do you serve areas outside Rome, GA?

Yes. In addition to Rome, we provide electrical troubleshooting services to clients in Calhoun, Lindale, Coosa, Cartersville, Lyerly, and other communities throughout the region.

Ready to Solve Your Electrical Problem?

Reach out to Matthews Lighting and Electric to schedule electrical troubleshooting for your Rome, GA property. Call us at (706) 979-2891 or send a message to get started.